Privacy Policy

UniTalkie is operated, built and maintained by MaffeiTech Information Technology L.L.C, a company registered in Downtown Dubai, United Arab Emirates, which is the controller of your personal data. This Privacy Policy explains how we handle personal data across the UniTalkie website (unitalkie.com), the UniTalkie web app (app.unitalkie.com), and the UniTalkie mobile app.

If you have any questions, contact us at support@unitalkie.com.

UniTalkie is built for university students. To create an account you need a valid email address from a university we support, and sign-up is verified against that university's email domain. UniTalkie is intended for people who are 18 or older (or the age of majority where they live).

UniTalkie is an independent platform. We are not affiliated with, endorsed by, or operated by any university. Academic details (your university, college, and major) are used only to organize student communication.

When you create an account and use UniTalkie, you provide:

• Account details — your email address, password, and name.
• Profile — username, optional first and last name, bio, profile picture, and your academic information (university, college, major, and graduation year).
• Content you create — messages in direct chats and groups, attachments (images, files, and voice notes), reactions, mentions, polls, events, and saved (“library”) messages.
• Support requests — anything you send us when you contact support.
• Agreement records — the date you accepted these terms and this policy.

When you use UniTalkie, we collect some data automatically to keep the service running and secure:

• Session & device data — sign-in session identifiers, IP address, approximate location (such as the country of your last sign-in), and basic browser and device information.
• Sign-up consent record — when you create your account and accept our Terms of Service and this Privacy Policy, we keep a record of that agreement: the date and time, which versions of those documents you accepted, your IP address and approximate country, your device type (phone, tablet or computer), your browser or app and its version, your operating system and its version, and on our mobile app your device model. We keep it as proof of your consent and to protect your account against fraud and abuse.
• Activity & security signals — sign-in times, last-seen time, two-factor status, failed sign-in attempts, and rate-limiting counters used to protect your account.
• Diagnostics — where enabled, aggregated error and performance data to help us find and fix problems.

We use your information to:

• Provide and operate UniTalkie — sign you in, deliver your messages, and run groups, events, and notifications.
• Keep accounts and content secure — two-factor authentication, account-lockout protection, checking new passwords against known-breach datasets, and limiting uploads to a small set of permitted file types.
• Communicate with you — one-time codes, security alerts, and important service messages.
• Keep UniTalkie safe — moderating content and enforcing our Terms & Conditions.
• Comply with our legal obligations.

What we don't do: we don't sell your data, we don't use advertising or cross-site tracking, and we don't share your messages with third parties except as described in this policy or where required by law.

Your data is encrypted in transit using TLS. UniTalkie does not currently offer end-to-end encryption: messages and files are stored on our systems, and our staff may access content where strictly necessary — for example to investigate abuse, provide support, protect security, or comply with the law.

Because of this, please don't share highly sensitive information (such as passwords, payment card numbers, or government identifiers) through UniTalkie.

Automated checks before a message is sent. Every message is checked automatically against a list of prohibited terms at the moment you send or edit it. This is an automated pattern match that runs on our own servers in a fraction of a second — no person reads your message as part of it, no artificial-intelligence service is involved, and the text is not sent to any third party for this check.

If a message matches the most serious terms it is refused and never delivered, and you are told immediately. If it matches a lower category it is delivered normally and a record is added to our moderation queue for a human to review, which may lead to a warning or a suspension. Political opinion, criticism, and ordinary strong language are not on these lists — the lists target abuse aimed at a person, slurs, and threats.

We host your account data in a secure database and store uploaded files with a cloud storage provider. To protect your information, we use measures including:

• Passwords hashed with Argon2id and an additional secret key, and checked against known-breach datasets;
• Encryption in transit (TLS) for data moving between your device and our servers;
• Optional two-factor authentication and automatic lockout after repeated failed sign-ins;
• A strict allowlist of permitted upload types, with images and audio fully decoded and re-encoded before delivery — which discards embedded metadata and anything hidden in the original file;
• Rate limiting and audit logging of sensitive account actions.

We rely on a small number of trusted infrastructure providers — for hosting, storage, and sending email — to help run UniTalkie. They only process data on our behalf, under contracts that require them to protect it and forbid them from using it for their own purposes.

No online service can be completely secure. If a data breach affects you, we'll notify you and the relevant authorities as required by applicable law.

UniTalkie and our providers may process and store data in countries outside your own (for example in the United Arab Emirates, the European Union, or the United States). Where we transfer data internationally, we use appropriate safeguards as required by applicable data-protection law.

We keep your personal data for as long as your account is active. When you delete your account, we delete your account and associated private data — such as sessions, two-factor secrets, notifications, push tokens, and group memberships.

Your sign-up consent record, and the IP addresses and device details we hold about you, are kept for as long as your account exists. When you delete your account, we permanently delete your sign-up consent record and erase the IP addresses, browser and device details linked to you, including in our security and audit records.

Some information may remain after deletion where necessary: messages you sent in shared conversations may be retained for the integrity of those conversations, with your account no longer linked to them; and we keep limited security and audit records (with your IP address and device details removed), plus anything we are legally required to retain. Deleted messages are hidden immediately. One-time codes and sign-in tokens expire automatically.

Depending on where you live, you may have rights over your personal data — including to access, correct, delete, or restrict its use, and to object to certain processing. You can exercise many of these directly:

• Access & correction — view and edit your profile in the app's settings.
• Deletion — delete your account at any time from settings (we'll ask for your password to confirm).
• Notifications — manage email and in-app notification preferences in settings.
• Other requests — to request a copy of your data or exercise any other right, email support@unitalkie.com.

We'll respond to requests within the timeframe required by law.

UniTalkie is intended for university students aged 18 or older. We don't knowingly collect personal data from children. If you believe a minor has provided us with data, contact us and we'll remove it.

We may update this policy from time to time. When we make material changes, we'll update the “Last updated” date above and, where appropriate, notify you in the app or by email.

Questions about this policy or your data? Reach us at:

MaffeiTech Information Technology L.L.C
Downtown Dubai, United Arab Emirates
support@unitalkie.com